FAQs

Frequently Asked Questions

Where do you deliver?

We deliver within the United Kingdom. Delivery costs and estimated times are shown at checkout.

Why did my order arrive in more than one parcel?

Items in one order may be dispatched separately, so they can arrive on different days.

Can I return something?

Yes. Please read our Delivery & Returns page and contact us before sending anything back.

How do I care for my pieces?

Our Care Guide covers wool, linen, enamel, brass, timber and more. Always follow any instructions supplied with your product.

Are your products British made?

Some are, and we say so only where the maker does. Each product page lists the materials. Read Our Standard.

How can I contact you?

Please use our Contact page.